Planning and filling seats

Part 3 of 7 of the free workshops and classes guide from The Gallery on Montana. A six week plan to book, promote and fill your first class in San Antonio: when to post, who to ask, refund policy basics and a full planning checklist.

Book a tour · 701 Montana St, San Antonio, TX 78203

Six weeks out

Six weeks is a good lead time for a first class: about two weeks to set up the ticket page and promotion, then four weeks of selling. Most seats sell in the last ten days, so do not panic if early sales are slow. Returning teachers with an email list can often fill a class in three to four weeks.

Workshop host checklist

6 weeks out

  • Write the promise in one line: what people leave with
  • Set seat count and price so venue and supplies are covered at half full
  • Book the space
  • Open a ticket page

4 weeks out

  • Post the event three times: announcement, behind the scenes, last seats
  • Ask past students or partners to share
  • Order supplies with a 10 percent buffer

Week of

  • Send attendees arrival time, parking notes and what to bring
  • Print a simple agenda
  • Prep name tags and a sign in list

After

  • Send a thank you with photos and a feedback form
  • Offer the next date while energy is high

Build the ticket page

  • The promise in one line, at the top.
  • Date, start and end time, and the address.
  • Price, what is included and what to bring.
  • Who it is for and the skill level.
  • Refund policy and age limit.
  • Two or three real photos of the work or the room.

Eventbrite, Square, Shopify and similar platforms all work. Pick one, keep the page short, and test the checkout yourself before you share the link.

Write the description in the order people decide: what they make, when it is, what it costs, and what is included. Put the answers to the three questions you hear most often right on the page. Every question you answer in advance is one fewer message to reply to and one fewer person who gives up before buying.

Promote three times

  1. An announcement with the promise, date and price.
  2. A behind the scenes post showing supplies or a sample piece.
  3. A last seats post in the final week.

Ask past students, partner shops and friends with an audience to share. A personal message to ten people who showed interest often fills more seats than another public post.

  • Use the same photo and title everywhere so people recognize the class.
  • Post at the times your followers are most active, often weekday lunch or early evening.
  • Put the ticket link in your bio and the first line of every caption.
  • Reply to every comment and message within a day; a slow answer often means a lost seat.

Where students come from

  • Your own followers and email list, the best converting source by far.
  • Partner shops and studios that sell to the same crowd.
  • Local event calendars and neighborhood groups.
  • Friends who teach a related class and can cross promote.
  • Instagram and Facebook events, boosted with a small paid budget.

Partners work best when it is easy for them to say yes. Send a short message, one photo and the link, and offer something small in return, such as a mention in your posts or a discount code for their customers. A shop that sells yarn, paper or plants already has the crowd you want.

Timing in San Antonio

  • Spring and fall weekends are busy, and Fiesta in April competes for attention.
  • Summer classes do well in the morning, before the heat.
  • Saturday mornings suit parents and makers; Sunday afternoons draw a slower, social crowd.
  • Weekday evenings work for working adults if you end by 9 pm.

Check the city calendar before you pick a date. Big downtown weekends and holiday events pull your crowd away and make traffic and parking harder.

An instructor at a table explaining cards to students
Students remember a teacher who sits with them.

A week by week plan

WhenWhat to do
Week 6Book the space, write the promise, set the price
Week 5Publish the ticket page and post the announcement
Week 4Message partners and past students directly
Week 3Behind the scenes post, order supplies
Week 2Second reminder, boost the post if sales are slow
Week 1Last seats post, arrival email, print name tags

Put each step on your calendar the day you book the space. A written plan keeps you selling in weeks four and three, when sales feel slow and it is tempting to stop posting. Those middle weeks are where most first classes fall behind.

What to do if sales are slow

Two weeks out and under a third full? Do not cancel yet. Send personal messages, offer a bring a friend deal and post the finished sample piece. If you are still under your minimum five days out, move the date, offer credits or a refund, and tell students early. Set that minimum in advance so the decision is easy.

Tip: Keep a waitlist. When you sell out, keep a waitlist open. It fills last minute cancellations and tells you whether to add a second date.

The week of, send arrival time, parking notes and what to bring, then print the agenda and name tags. Next: supplies and setup.

Look at why first. If people view the page but do not buy, the price, the date or the description needs work. If nobody views it, the promotion is not reaching them. Fix the right problem and the next week usually picks up.

Previous: Pricing and costs · Course overview · Next: Supplies and setup

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